Privacy Policy — b7999

Introduction

b7999 ("we", "our", or "the Platform") is committed to protecting the privacy of all users who access and use our online casino and sports betting services at b7999.ws. This Privacy Policy has been prepared to clearly explain our data practices in a transparent and accessible manner. It applies to all Players registered on b7999, visitors to our site, and any individual whose personal data we process in connection with our services.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and b7999. If you do not agree with the practices described in this Privacy Policy, you should not use the b7999 Platform.

Information We Collect

b7999 collects personal data in several ways — directly from you when you register or interact with the Platform, automatically when you use our services, and occasionally from third-party sources such as payment processors and identity verification providers. The categories of personal data we collect include:

• Registration Data
  Full name, date of birth, email address, phone number, preferred username, and account password (stored in hashed form). This data is collected at account creation and is necessary to establish your b7999 account.
• Identity Verification (KYC) Data
  Copies of government-issued identification documents (such as National ID card or passport), proof of address, and selfie photographs where required. KYC data is processed to verify age, identity, and to comply with anti-money laundering obligations.
• Financial Transaction Data
  Deposit and withdrawal records, bKash / Nagad / Rocket mobile wallet numbers used for transactions, transaction timestamps, and amounts in BDT. This data is retained for financial compliance and fraud prevention purposes.
• Technical and Usage Data
  IP address, device type, operating system, browser type, pages visited on the Platform, session duration, clickstream data, and geolocation data (city/country level). This data is collected automatically via cookies and server logs when you use the Platform.
• Communications Data
  Records of correspondence between you and b7999 support, including emails, chat logs, and support ticket history. Communications data is retained to resolve disputes, improve service quality, and for regulatory compliance.

How We Use Your Information

b7999 uses personal data only for the purposes set out below. We do not use your data for purposes that are incompatible with those stated here, and we do not engage in profiling for the purpose of targeted advertising.

• To create and manage your b7999 account, verify your identity, and ensure you meet the minimum age requirement of 21 years.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to maintain accurate financial records in BDT.
• To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and any breach of b7999's Terms & Conditions.
• To provide personalised account features, game recommendations, and relevant promotional offers based on your activity on the Platform.
• To provide customer support, resolve disputes, and respond to queries submitted to [email protected].
• To monitor responsible gaming indicators and, where appropriate, proactively contact Players who may be showing signs of problem gambling in accordance with our Responsible Gaming Policy.

Legal Basis for Processing

b7999 processes your personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual necessity — processing that is required to create your account, process transactions, and deliver the services you have requested from b7999.
• Legal obligation — processing required to comply with anti-money laundering laws, age verification obligations, and other applicable regulatory requirements.
• Legitimate interests — processing for fraud prevention, security monitoring, responsible gaming oversight, and platform improvement, where these interests are not overridden by your rights.
• Consent — where you have provided explicit consent to receive promotional communications from b7999. You may withdraw this consent at any time by contacting [email protected].

Sharing Your Information

b7999 does not sell, rent, or trade your personal data to third parties. We may share your data with carefully selected third parties only where it is necessary to deliver our services or to comply with a legal obligation. All third parties with whom we share personal data are contractually required to process it securely and in accordance with applicable data protection standards.

• Payment service providers — bKash, Nagad, Rocket, and Upay require transaction reference data to process deposits and withdrawals. These providers operate under their own privacy frameworks and are responsible for securing their own systems.
• Identity and KYC verification partners — third-party identity verification services used to confirm a Player's age and identity in connection with our KYC obligations.
• Game content providers — studios such as Pragmatic Play, Evolution Gaming, and Spribe may receive anonymised session data necessary to deliver and maintain their game content within the b7999 Platform.
• Fraud prevention and compliance services — third-party tools used to detect suspicious transaction patterns, monitor for bonus abuse, and support anti-money laundering screening.
• Regulatory and law enforcement authorities — where b7999 is required by applicable law or a valid legal order to disclose personal data to a government body, regulator, or law enforcement agency.

Payment Data and Financial Information

b7999 takes the security of financial data extremely seriously. All deposit and withdrawal transactions are processed through secure, encrypted channels. b7999 stores only the minimum payment reference data required for transaction reconciliation, dispute resolution, and regulatory compliance. b7999 does not store full mobile wallet credentials or any card data in plaintext form.

Players are reminded that bKash, Nagad, Rocket, and Upay operate as independent payment platforms. When you use these services to transact with b7999, you are also subject to those providers' own privacy policies and terms of service. b7999 encourages all Players to review the privacy documentation of their chosen payment provider.

Cookies and Tracking Technologies

b7999 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit b7999.ws. We use three categories of cookies:

• Essential Cookies
  These cookies are strictly necessary for the Platform to function. They manage your login session, keep your account secure, and remember your language preference. Essential cookies cannot be disabled without breaking core Platform functionality.
• Analytical Cookies
  These cookies collect anonymised information about how Players use the Platform — such as which pages are visited most, how long sessions last, and which games are most popular. This data helps b7999 improve user experience and identify technical issues. No personally identifiable information is included in analytical cookie data.
• Functional Cookies
  These cookies remember your preferences and settings to provide a more personalised experience, such as your preferred payment method or favourite game category. Functional cookies are optional and may be disabled through your browser settings.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to log into your b7999 account and use certain Platform features. b7999 does not use advertising cookies or cross-site tracking cookies.

Data Retention

b7999 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply: account registration and KYC data is retained for the duration of your account and for a minimum of 5 years following account closure; financial transaction records are retained for a minimum of 5 years from the date of the transaction for anti-money laundering compliance; communications data is retained for 2 years from the date of the last interaction.

When personal data is no longer required for any applicable retention period, b7999 will securely delete or anonymise it in a manner that prevents reconstruction. Players may request early deletion of their data subject to b7999's legal retention obligations — see Section 10 for details of your data subject rights.

Data Security

b7999 employs a range of technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, or disclosure. Our security infrastructure includes:

• SSL (Secure Sockets Layer) encryption across all data transmissions between your browser or device and the b7999 Platform, ensuring that your login credentials, financial data, and personal information cannot be intercepted in transit.
• Secure, access-controlled data storage with role-based permissions that limit which b7999 staff members can access personal data, restricted to those with a clear operational need.
• Regular security assessments and penetration testing conducted on the b7999 Platform to identify and remediate vulnerabilities before they can be exploited.
• Strict internal data handling policies requiring all b7999 staff and contractors who access personal data to be bound by confidentiality obligations and to complete data protection training.

Your Data Rights

As a Player on b7999, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. b7999 will respond to all data rights requests within 30 days of receipt.

• Right of access — you may request a copy of the personal data b7999 holds about you, together with information about how it is being processed.
• Right to rectification — you may request that b7999 correct any inaccurate or incomplete personal data held about you without undue delay.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to b7999's legal retention obligations.
• Right to restriction of processing — you may request that b7999 restrict its processing of your personal data in certain circumstances, for example while a disputed data accuracy issue is being resolved.
• Right to object — where b7999 processes your personal data on the basis of legitimate interests, you have the right to object to that processing. b7999 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent — where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

b7999 will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive. In such cases, b7999 reserves the right to charge a reasonable administrative fee or to refuse the request, providing written reasons for that decision.

Children's Privacy

b7999 is strictly an adults-only platform. The Platform is not directed at, and is not intended for use by, any individual under the age of 21. b7999 does not knowingly collect or process personal data belonging to individuals under the age of 21. If b7999 becomes aware that it has inadvertently collected personal data from a minor, that data will be deleted immediately and the associated account will be permanently suspended.

Third-Party Links and Services

The b7999 Platform may contain references to third-party game studios and payment service providers. While b7999 carefully selects its third-party partners, we are not responsible for the privacy practices of third-party websites or services. When you interact with a third-party service (for example, when bKash processes your payment), that interaction is governed by the third party's own privacy policy. b7999 encourages Players to review the privacy policies of any third-party service they use in connection with their b7999 account.

International Data Transfers

b7999 primarily stores and processes personal data within secure server infrastructure. In certain circumstances, personal data may be transferred to or processed by third-party service providers located outside Bangladesh. Where such transfers occur, b7999 ensures that appropriate safeguards are in place — such as contractual data protection clauses or equivalent protective mechanisms — to ensure that your personal data receives an adequate level of protection consistent with the standards described in this Privacy Policy.

Changes to This Privacy Policy

b7999 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. Where material changes are made to this Privacy Policy, b7999 will provide notice to registered Players via the email address associated with their account, or by displaying a prominent notice on the Platform prior to the change taking effect.

The current version of this Privacy Policy is always available at b7999.ws/privacy-policy. We recommend that Players review this page periodically to stay informed of how b7999 protects their personal data. The date at the top of this page indicates when the policy was last updated.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way b7999 processes your personal data, please contact our support team by email at [email protected]